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Service alert

Service alert: Microsoft 365 is down worldwide

A global Microsoft 365 outage is affecting Outlook email and Teams, including in Australia. It is not your computer or network, and no action is needed.

Microsoft 365 is down worldwide: here's what it means for your business. A laptop shows a 'Cannot connect' email error.

Microsoft is having a global outage affecting Microsoft 365, including here in Australia. It started early on Friday 13 November (Perth time).

This is a problem on Microsoft’s side, not with your computer, phone or network. Microsoft is working on the fix.

What you may notice

  • Outlook email not sending, arriving or opening
  • Teams chat, calls and meetings failing
  • Shared files in SharePoint or OneDrive slow or unavailable

What to do

Nothing needs fixing at your end. Please don’t reset passwords or reinstall Office. For anything urgent, phone instead of emailing, and be wary of anyone offering to “fix” the outage for you.

Live status and full details: techwindow.com.au/outage

If something still isn’t working after Microsoft says it’s resolved, call your local office: Cowaramup 08 9755 5406 or Busselton 08 9755 8898.

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