● Locally owned · managed · operated — South West WA

Home / Service notice

Service notice · Friday 13 November 2026

Microsoft 365 outage

Microsoft is having a global outage affecting Microsoft 365, including in Australia. This is a problem on Microsoft’s side, not with your computer or network. Microsoft is working on the fix.

Current status: Microsoft is still restoring service. Some people may find email and Teams working again before others.

Last updated 7:35am AWST, Friday 13 November 2026. Customers of Tech Window and South West Computable (now part of Tech Window).

Microsoft 365 is down worldwide: here's what it means for your business. A laptop on an office desk shows a 'Cannot connect' email error.
What’s affected

Services you may notice

Outlook and email

Exchange Online mailboxes: email may not send, arrive or open, on computers, phones and the web.

Microsoft Teams

Chat, calls and meetings may fail or be slow.

SharePoint and OneDrive

Shared files may be slow or unavailable.

Other Microsoft 365 services

Copilot, Planner, To Do and some security tools may also be affected.

What to do

Sit tight. No action needed.

  • Nothing needs fixing on your computer, phone or internet connection. Please don’t reset passwords, reinstall Office or restart your network: it won’t help.
  • The Outlook app on your computer may still show emails it had already downloaded.
  • For anything urgent, phone the person instead of emailing.
  • Be wary of emails, texts or calls offering to “fix” the outage. Scammers use events like this. We will never ask for your password.

Service will return by itself once Microsoft finishes the fix. If something still isn’t working after Microsoft says it is resolved, call us and we’ll check it.

Microsoft’s own updates: status.cloud.microsoft

Need help?

Call your local office